How many times have you heard this before? Your boss telling you that the organization needs budget cuts, asking you to reduce costs, improve SLAs and quality of products, increase renewal rates and retain customers. And all you have to do is FIX IT! Sounds simple right? Only if it were that easy! You could be in a financial firm trying to find ways to reduce waste and leverage new technology practices to increase efficiency and ultimately drive the business. Or in a healthcare organization constantly faced with challenges around lead time and costs. Or you could be in an …
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