View Post

Address Your Company’s ‘Rock’ Or It Will Impede Forward Momentum

In Business Innovation, Business Value, ConnectALL, Tech Talk by Lance KnightLeave a Comment

Note: Originally published on Forbes I recently was a guest on a podcast and discussed value stream management—the mechanisms of mapping the value stream, understanding flow and removing waste. I thoroughly enjoyed my session and felt that the moderator asked me some really great, thoughtful questions. I talked about one of my favorite quotes famously attributed to Peter Drucker, which is, “The best way to predict the future is to create it.” While I agree wholeheartedly with this and have taken that approach throughout my professional career, another one of the quotes I shared was, “You are not managing something …

View Post

Not Everything That is Necessary Adds Value

In Business Value, ConnectALL, Value Stream Management by Lance KnightLeave a Comment

Note: Originally published on DevOps.com Since the Lean production method for manufacturing arose in the 1930s, organizations everywhere have been seeking ways to apply it to reduce waste and increase productivity. This model has served thousands of companies well, from manufacturing and product design to software development. Yet, one difficulty that comes up when discussing or applying Lean in software development is the debate about what is and isn’t considered value-added work. Some people get defensive when certain activities are labeled non-value-add (NVA). Others argue that if a customer expects an activity and is willing to pay for it, it must be value-add …

View Post

Tick Tock, Tick Tock, Tick Tock: A Case Study on How to Be Agile and Save Time by Automating and Optimizing Your Value Streams

In Agile Transformation, Business Innovation, Business Value, ConnectALL by Soumya MenonLeave a Comment

“Come on boss, I’ve been waiting for somebody to pick up my code, uh Uh, well don’t waste time, give me a sign, tell me how you wanna roll, uh, mm I want somebody to speed it up for me, then go with the flow, there’s enough room for both Well, I can handle that, you just gotta show me where it’s at, are you ready to go? are you ready to go?” All you developers, testers, engineers, project managers, customer service and support team members, can you imagine singing this? Familiar lyrics? Well yes, it’s Madonna, the Pop Diva, …

View Post

Get Started Marketing at the Speed of Tomorrow Now

In Business Innovation, Business Value, ConnectALL, Marketing, Tech Talk by Lance KnightLeave a Comment

Note: Originally published on Forbes I was preparing a webinar for my company when I decided to do a little research to uncover the current optimal length for a product or promotional webinar. I started cruising search sites and was surprised by what I found. A global marketing company with eight offices and 350 employees stretching around the globe had posted an article on that very topic. One of the “cardinal rules,” the author stated, was to never let webinars be longer than 90 minutes. They recommended 60-90 minutes and said anything more than 90 would cause the audience to …

View Post

What People Don’t Get About Value Stream Management

In Business Value, ConnectALL, Tech Talk, Value Stream, Value Stream Management by Andrew FuquaLeave a Comment

Note: Originally published on TechBeacon There’s nothing wrong with value stream management (VSM) itself, but there’s plenty wrong with how it’s being considered and discussed by bloggers, industry marketing types, and others, who often conflate it with DevOps and Agile. It’s not the same thing. When you read about value stream management, you need to be able to recognize bogus information when you see it. Here are five things obfuscating the truth about VSM—and what you should be focusing on instead. 1. Misattribution, personification, and wishful thinking The first problem relates to the many unsubstantiated claims about the benefits VSM can provide. Beware of statements that …

View Post

Resiliency and Determination: How the Challenges of 2021 Made for Remarkable Opportunities

In Business Innovation, Business Value, ConnectALL, Tech Talk by Lance KnightLeave a Comment

Note: Originally published on Forbes Last year saw a tremendous upheaval as everyone — businesses, governments, families, doctors — experienced challenges and even loss. Yet, it was also a year of heroism and defiance as the world faced a common foe in Covid-19. Although vanquishing that foe is still a question mark, business leaders understand they must move forward. They are asking themselves, “What can I do now to position my firm for recovery and growth?” This isn’t an easy question to answer, and because the pandemic left a significant number of businesses with economic uncertainty and revenue losses, it …

View Post

ConnectALL Global FedEx Day 2021: When Value Trumped Flow

In Business Innovation, Business Value, ConnectALL by Soumya MenonLeave a Comment

“When it absolutely, positively has to be there overnight”.  FedEx Day is an unimaginably innovative event, a “shock to the system” change-of-pace for our working lives at ConnectALL. It has developed into a culture of fun and creation. On June 30, 2021 the global team got together to present this year’s first FedEx Day — making it the third over a period of two years (the last two being May 2020 and December 2020).  And this time, one aspect in particular made it super fun: it was customer-experience centric. I guess that comes with our continuing momentum to help our …

View Post

ConnectALL’s Second FedEx Day: Innovation at the Highest Level

In Business Innovation, Business Value by Soumya MenonLeave a Comment

After the successful launch of ConnectALL’s first FedEx Day in May 2020, we executed our second 24-hour event in December 2020. And this time it was unimaginably innovative. It came with the continuing momentum and the growth and success that came along in 2020. As you may already know, a FedEx Day is a 24-hour event that allows employees to contribute innovative ideas to their company. And like its namesake, participants have to deliver their ideas overnight. The goal of a FedEx Day is to boost motivation and creativity. And, if all goes well, the company has new features to add to its products.