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How to Automate Your Workflow Between Jira & Rally in Minutes

In by Jenna PottsLeave a Comment

Have you ever felt frustrated by long wait times and lack of communication when calling into tech support? What could it be costing your business if your customers are feeling the same way? When a customer reports an issue, they expect to know what’s happening and when they can expect resolution. However, customer support and development are typically handled by two different teams. This can easily create a communication breakdown where development doesn’t get the information they need, support doesn’t get timely updates, and the customer just gets mad. Outside of making your developers moonlight as customer service reps (or …

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How to Streamline Your Application Lifecycle in Minutes: Connecting SAP Solution Manager and Jira

In by Jenna PottsLeave a Comment

Are you currently using manual steps to manage the flow of information throughout your software delivery value stream? Using a tool like SAP Solution Manager to manage your application lifecycle is helpful. However, if you choose to do so manually, then you are probably noticing either delays or breakdowns in communication between the teams involved with governance, development, and operations. Best case: you are adding layers of waste to your software delivery processes. Worst case: critical information is not being communicated properly between teams. So what can you do to automate the flow of your software throughout the entire application …

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Simplify Change Request Management: Supercharge Agile by Connecting SAP Solution Manager and Jira

In by Jenna PottsLeave a Comment

Are you currently using manual steps to manage what changes move to your production environment? If so, then you are most likely adding layers of waste to your change management process. At the same time, it is also important that you are staying in compliance with your internal governance processes. So how can you make your software delivery more agile while maintaining the important processes managed within your SAP environment? In this webinar, we will show you how connecting Jira and SAP Solution Manager will help you control your change management process. By automating the change management process in this …

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Rally users often want to use Jira to manage projects. We show you how…

In ConnectALL by Johnathan McGowan

Organizations that use Rally often feel the need for a tool that can easily support development management, issue tracking, and other important development issues. Atlassian’s Jira is ideally suited to provide support for the management tasks that many Rally users require. Unfortunately, the native Rally application does not support easy data transfer between the two applications. We’ll show you a few ways to bridge the gap between Rally and Jira. Go2Group has a blog that discusses the steps needed to perform a successful migration. To open the blog, please click here. With that framework in mind, there are a number of …