“But I hate all those things involved in doing that…thing… What do you call it? Oh yeah, value stream management.” Now, that’s a friend’s reaction when I told him that he should implement value stream management in his small business of an app that helps children rent bicycles instead of buying them as they grow older. What a brilliant idea! It’s been two years since the app was launched — the team grew from two to 50, costs grew too, and the business had a nominal number of customers. But the app had lots of bugs, delayed updates/releases, performance of …
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