Have you ever felt frustrated by long wait times and lack of communication when calling into tech support? What could it be costing your business if your customers are feeling the same way? When a customer reports an issue, they expect to know what’s happening and when they can expect resolution. However, customer support and development are typically handled by two different teams. This can easily create a communication breakdown where development doesn’t get the information they need, support doesn’t get timely updates, and the customer just gets mad. Outside of making your developers moonlight as customer service reps (or …
Five Reasons Why You Must Integrate Jira and ServiceNow
Improve collaboration between your support and development teams by integrating ServiceNow and Jira Software. Stop wasting time cutting and pasting tickets. Read more.
Why Integrate ServiceNow and Jira?
Integrate Jira and ServiceNow using the ConnectALL Integration Platform. Stop copying and pasting tickets. Register now for the webinar.
Knowledge 2019
Come and join us at Knowledge 2019 to learn how people like you are delivering modern digital workflows that unlock productivity and transform the employee and customer experience.
Knowledge 18
Digital transformation demands a world-class enterprise application integration strategy Integration platform ensures frictionless collaboration Supports all the top ALM, ITSM, DevOps, and CRM applications, from conceptualization to delivery