View Post

Charting the Final Frontier (of Software Delivery): A DevOps Value Stream Mapping Workshop

In by Jenna PottsLeave a Comment

Like Captain James T. Kirk in Star Trek, most IT leaders and practitioners have a desire “to boldly go where no man has gone before.” What do we mean by this? Over the years, software delivery has gone through radical changes. Waterfall has led to Agile, and Agile led to DevOps. We’ve hired scrum masters, scheduled daily standups, and set up our kanban board. All of these efforts stem from the same end goals: work faster, build better, and don’t go over budget. Now that we’re in the age of DevOps and moving faster than ever, we’re done right? Not …

View Post

DevOps Experience 2022

In by Jenna PottsLeave a Comment

  As a DevOps leader, what is it that you need right now to collaborate better with your business leaders to drive the business forward? Data! Relevant, reliable, and real-time data from your DevOps pipeline that can be easily understood and acted on. Data for metrics in analytics to drive critical business decisions for improvement.  With DevOps everywhere, data is everywhere! How do you get the most out of all the data residing in the myriad tools in your DevOps pipelines?  Using value stream management principles, you can strategically aggregate, display, and analyze data from multiple disparate tools supporting your …

View Post

How to Connect Development and Testing in Minutes: Micro Focus ALM/QC and Jira

In by Jenna PottsLeave a Comment

Is your test team burned out handling last-minute validation requests and your development team lacking visibility into test progress and requirements? One of the biggest reasons is that these teams work in disparate systems like Jira and Micro Focus ALM/QC. Imagine when you connect them, your teams will instantly reduce the time taken on manual and duplication of efforts, will have no dependencies on manual communications, and can get real-time updates on changes, and access requirements and statuses in their own systems. In this webinar, we will show you how ConnectALL sits on top of all your systems and enables …

View Post

How to Connect Development and Customer Support in Minutes: ServiceNow and Jira

In by Jenna PottsLeave a Comment

Have you ever felt frustrated by long wait times and lack of communication when calling into tech support? What could it be costing your business if your customers are feeling the same way? When a customer reports an issue, they expect to know what’s happening and when they can expect resolution. However, customer support and development are typically handled by two different teams. This can easily create a communication breakdown where development doesn’t get the information they need, support doesn’t get timely updates, and the customer just gets mad. Outside of making your developers moonlight as customer service reps (or …

View Post

What People Don’t Get About Value Stream Management

In Business Value, ConnectALL, Tech Talk, Value Stream, Value Stream Management by Andrew FuquaLeave a Comment

Note: Originally published on TechBeacon There’s nothing wrong with value stream management (VSM) itself, but there’s plenty wrong with how it’s being considered and discussed by bloggers, industry marketing types, and others, who often conflate it with DevOps and Agile. It’s not the same thing. When you read about value stream management, you need to be able to recognize bogus information when you see it. Here are five things obfuscating the truth about VSM—and what you should be focusing on instead. 1. Misattribution, personification, and wishful thinking The first problem relates to the many unsubstantiated claims about the benefits VSM can provide. Beware of statements that …