Knowledge 18

Digital transformation demands a world-class enterprise application integration strategy Integration platform ensures frictionless collaboration Supports all the top ALM, ITSM, DevOps, and CRM applications, from conceptualization to delivery


Knowledge 2019

Sands Expo and Convention Center 201 Sands Ave., Las Vegas, NV, United States

Come and join us at Knowledge 2019 to learn how people like you are delivering modern digital workflows that unlock productivity and transform the employee and customer experience.

Why Integrate ServiceNow and Jira?

Integrate Jira and ServiceNow using the ConnectALL Integration Platform. Stop copying and pasting tickets. Register now for the webinar.


How to Connect Development and Customer Support in Minutes: ServiceNow and Jira

Have you ever felt frustrated by long wait times and lack of communication when calling into tech support? What could it be costing your business if your customers are feeling the same way? When a customer reports an issue, they expect to know what's happening and when they can expect resolution. However, customer support and development are typically handled by two different teams. This can easily create a communication breakdown where development doesn't get the information they need, support doesn't get timely updates, and the customer just gets mad. Outside of making your developers moonlight as customer service reps (or ...