Testing and quality assurance (QA) in software delivery has never been easy for any enterprise. QA teams need traceability and visibility into requirements as they are being created. The lack of which leads to siloed processes, disparate systems, non-alignment to customer requirements and business goals, delayed product releases, poor customer support and service, and even defects going into production — all affecting the quality of the software. Fortunately, when lean approaches like Value Stream Management (VSM) are implemented, teams can eliminate manual handoffs via emails, spreadsheets, and meetings. They can also implement techniques, such as automation, that enable information to …
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