Like Captain James T. Kirk in Star Trek, most IT leaders and practitioners have a desire "to boldly go where no man has gone before." What do we mean by this? Over the years, software delivery has gone through radical changes. Waterfall has led to Agile, and Agile led to DevOps. We've hired scrum masters, scheduled daily standups, and set up our kanban board. All of these efforts stem from the same end goals: work faster, build better, and don't go over budget. Now that we're in the age of DevOps and moving faster than ever, we're done right? Not ...