Integrate Jira Core with your DevOps tools

 

Integration Overview


Different teams, different tools? Unify your DevOps systems automatically with the ConnectALL Integration Platform from Go2Group.

The Jira Core adapter for ConnectALL lets you manage all your business projects in collaboration with DevOps teams. Every team can work on applications of their choice and still be able to collaborate efforts. When DevOps tools like Service Now, HPE ALM, Salesforce, BMC Remedy, Microsoft product suite, and other IBM Rational tools are integrated with Jira Core, all information related to marketing, operations, finance, legal, and HR, flow bi-directionally between teams – providing end-to-end traceability in software development lifecycle.

ConnectALL integrates the most popular DevOps applications using a “configuration, not coding” approach that dramatically simplifies application migration and integration projects — you’re up and running in a few hours, cutting integration costs by 90%

Jira Core

Integrate Jira Core easily with ConnectALL

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Get more out of Jira Core with ConnectALL

 

User Roles


Marketing Manager, Business Analysts, HR lead, Project Manager, Program Manager

Typical Application Integration


  • Integrate Jira Core and Salesforce
  • Integrate Jira Core and Jira Software
  • Integrate Jira Core and Jira Service Desk
  • Integrate Jira Core and Jira Core

Use Cases


Jira Core and Jira Service Desk
Marketing team member raises a IT support ticket in Jira Core. ConnectALL replicates the data and assigns it an IT service agent. As the issue is rectified, all the updates flow back to Jira Core and the marketing team member is updated. The IT service agent comments and requests for additional information from marketing team to resolve the issue.

Jira Core and Salesforce
As a part of the case management, ConnectALL creates a new task in Jira Core for the product team member to work on a technical document. The product team member can access all customer details that flow back from Salesforce into Jira Core because of ConnectALL. Once the task in completed by marketing, accordingly, the case is resolved on the CRM system and the customer is updated.

Artifacts synchronized


  • Fields
  • New Features
  • Tasks
  • Issues
  • Requirements

Versions supported


  • Jira Core – 7.x+
  • Jira Core Cloud – Current version

Case Study

ConnectALL helps to integrate systems for Medavie Blue Cross


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EFI

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